Technical Support

If your machine is down, or requires immediate attention, please contact us by phone at 860-687-3400.

Parts Department

Chances are we have what you need; if not, we’ll find it for you fast. In most cases your parts can be shipped within 24 hours. 

Service Department

REM Sales has factory-trained service engineers located throughout the United States.  24/7 emergency down machine phone support is available. In most cases, our engineers can respond to your service request within 24 hours.